Implementation management is a process carried out by an implementation manager, also known as a client service delivery manager. It involves managing a team who are responsible for the implementation of technical software, hardware, and solutions within a company, and is largely to thank for the smooth implementation of both IT and telecommunication services.
It falls to an implementation manager to allocate resources during new implementation, as well as addressing concerns which arise through new processes. Successful implementation management also involves the close communications of an implementation manager with project managers they work alongside.
Specific qualifications for implementation managers vary dependent on jobs. That said, at least a bachelor’s degree is necessary to get going, with computer sciences the most useful option. Many employers also prefer implementation managers with business degrees.
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